Privacy Policy for RightSize
Effective Date: March 7, 2026
Contact: support@rightsizeapps.com
Introduction
RightSize ("we," "our," or "us") is a Shopify app that provides size guide and size chart functionality to help merchants display sizing information on their product pages. This Privacy Policy explains how we collect, use, store, and protect data when you use our app.
Information We Collect
Merchant Data
When you install and use RightSize, we may collect:
- Store information (store name, domain, contact details)
- Product information (titles, descriptions, variants, images)
- App configuration settings and preferences
- Billing and subscription information
Customer Data
We do not collect or store any personal customer data. RightSize operates as a theme extension that displays size guides directly on your storefront. We do not collect customer names, email addresses, shipping information, or purchase history.
Usage and Interaction Data
We collect anonymous usage data to improve our app:
- Size chart interaction data (which charts are viewed, clicked)
- App adoption metrics (how merchants use the app features)
- This data is collected via Google Analytics and may be stored in Shopify metafields in the future
How We Collect Information
We collect data through:
- Shopify API: When you install RightSize, we access your store data through Shopify's API
- Webhooks: We use Shopify webhooks to stay synchronized with your store
- Theme Extension: Our size guide displays on your product pages as a theme extension
- Google Analytics: We track anonymous usage and adoption metrics
How We Use Your Information
We use the collected data to:
- Provide and operate the RightSize app functionality
- Display size guides and charts on your product pages
- Process billing and subscriptions
- Analyze app usage and improve our service
- Provide customer support
- Comply with legal obligations
How We Store and Protect Your Data
Data Storage
- Merchant settings: Stored in Shopify metafields within your store
- Interaction data: Stored in Google Analytics and potentially Shopify metafields
- Webhook processing: Handled via secure serverless functions hosted on Vercel
- No customer data storage: We do not maintain any database of customer information
Security Measures
We implement industry-standard security practices:
- Secure HTTPS connections for all data transmission
- HMAC verification for webhook authenticity
- OAuth 2.0 authentication for Shopify API access
- Regular security updates and monitoring
Third-Party Services
RightSize uses the following third-party services:
- Shopify: For app hosting, API access, and data storage
- Vercel: For hosting webhook endpoints and backend services
- Google Analytics: For tracking anonymous usage and adoption metrics
These services have their own privacy policies and data handling practices.
Data Retention
- Active merchants: We retain your data as long as you have RightSize installed
- Uninstalled app: When you uninstall RightSize, data stored in your Shopify metafields remains in your store under your control
- Analytics data: Anonymous usage data is retained according to Google Analytics retention policies
Your Rights and Data Control
As a merchant using RightSize, you have the right to:
- Access: Request information about what data we have collected
- Deletion: Request deletion of your data by uninstalling the app
- Portability: Export your size guide data from your Shopify metafields
- Correction: Update your app settings and configuration at any time
GDPR Compliance
RightSize is compliant with GDPR requirements:
Mandatory Webhooks
We handle the following GDPR webhooks as required by Shopify:
- customers/redact: We do not store customer data, so no action is required
- shop/redact: When a store requests data deletion, we remove all associated merchant data
- customers/data_request: We do not store customer data, so we have no customer data to provide
Data Subject Rights
Since we do not collect or store customer personal data, customer data subject requests should be handled directly through your Shopify store.
Cookies and Tracking
RightSize does not use cookies for tracking individual users. Google Analytics may use cookies to track anonymous usage patterns on our landing page and for app adoption metrics. These cookies do not collect personally identifiable information.
Children's Privacy
RightSize is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes:
- We will update the "Effective Date" at the top of this policy
- Significant changes will be communicated via email or app notifications
- Continued use of RightSize after changes constitutes acceptance of the updated policy
Compliance with Shopify
RightSize complies with:
- Shopify's API Terms of Service
- Shopify's App Store Requirements
- Shopify's Partner Program Agreement
We do not sell, rent, or share merchant or customer data with third parties for marketing purposes.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@rightsizeapps.com
App Name: RightSize
Website: https://rightsizeapps.com